1. Introduction
As part of Rumah Produksi Sdn. Bhd.’s compliance with the Personal Data Protection Act 2010 (PDPA) and our commitment to protecting our clients’ personal information, we have established this Privacy Policy to outline how we collect, use, disclose, and safeguard personal data in the course of providing our advertising services.
By engaging our services and providing your personal information, you consent to the practices described in this Privacy Policy, including the collection, use, storage, transfer, and processing of your personal information.
2. What This Privacy Policy Covers
This Privacy Policy explains:
-
What personal information we collect
-
How we collect personal information
-
How we use personal information
-
When and to whom we disclose personal information
-
Transfer of personal information
-
Your rights to access and correct personal information
3. Definition of Personal Data
“Personal data” refers to information that can directly or indirectly identify you, including but not limited to:
-
Name, business name, and contact details (email, phone, address)
-
Company registration information
-
Advertising account details (e.g., Google Ads account ID)
-
Billing and payment details (excluding credit card numbers, which are handled by our payment processor)
-
Digital identifiers (e.g., IP address, cookies, device details)
4. Information We Collect
To provide our services effectively, we may collect:
-
Contact Information: Name, email, phone number, address, business name
-
Advertising Account Information: Google Ads account details, campaign settings, keywords, and budget information
-
Analytics Data: Google Analytics tracking data, website performance metrics, campaign reports
-
Business Preferences: Marketing goals, target audience, ad content preferences
-
Technical Data: IP address, browser type, operating system, and device information when you interact with our website or reports
We do not directly store your payment card details. All transactions are processed securely through third-party payment providers.
5. How We Collect Your Data
We collect personal data when you:
-
Engage our advertising or reporting services
-
Provide access to your Google Ads and/or Google Analytics accounts
-
Contact us via email, phone, or our website
-
Subscribe to our newsletters or updates
-
Participate in our marketing events, surveys, or feedback programs
-
Browse our website (cookies and similar technologies may be used)
6. How We Use Your Personal Data
We may use your personal data for the following purposes:
-
To set up, manage, and optimize your advertising campaigns
-
To prepare and deliver performance reports (e.g., Google Analytics)
-
To communicate with you regarding your campaigns, performance, or billing
-
To improve our advertising strategies and services
-
To provide technical support and customer service
-
To comply with legal obligations and regulatory requirements
-
For internal record-keeping and business analysis
7. Disclosure of Your Personal Data
We may disclose your data to:
-
Service providers (e.g., hosting, data analytics, email services)
-
Third-party advertising platforms (e.g., Google Ads) where campaigns are run
-
Regulatory authorities, if required by law
-
Business partners or subcontractors engaged in fulfilling your advertising needs
-
Any party with your consent or as necessary to protect our rights and property
8. Data Storage and Transfer
Your personal data may be stored and processed both within Malaysia and in other countries where our service providers operate. We ensure that any such transfers comply with applicable data protection laws.
9. Access and Correction of Personal Data
You have the right to request access to, correction of, or deletion of your personal data. Requests can be made by contacting us at rumahproduksiprimadonna@gmail.com. We may charge a reasonable fee for processing such requests.
10. Your Responsibilities
You are responsible for ensuring the information you provide is accurate and up-to-date. If you provide personal data of third parties (e.g., your employees), you confirm that you have obtained their consent to share such information with us.
11. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve your experience, track campaign performance, and analyze website usage. You can disable cookies in your browser settings, but this may affect certain functionalities.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website at https://rumahproduksi.cc/ and will take effect immediately upon publication.
13. Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact us:
Rumah Produksi Sdn. Bhd.
Website: https://rumahproduksi.cc/
Email: rumahproduksiprimadonna@gmail.com